Support Board
Date/Time: Sun, 24 Nov 2024 18:29:42 +0000
Post From: Announcement: New Sierra Chart Real-Time Futures Data Feed (CME, CBOT, NYMEX, COMEX data)
| [2013-12-17 19:09:47] |
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There was an interruption in the CME futures data feed during part of the 12 PM hour New York time time on one of the servers. Apparently there was a loss of the source data feed to that server during that time. It might have been due to some networking work going on. We will do some further checking. If you are missing any data in your Intraday charts, refer to the instructions in help topic 7.1 here: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData Any time you see an issue like this, the solution is to select File >> Disconnect and File >> Connect to Data Feed to switch to the other server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-17 19:10:03
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