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Date/Time: Mon, 25 Nov 2024 01:39:16 +0000



Post From: Pause in SC silver futures feed?

[2013-12-17 19:02:17]
Sierra Chart Engineering - Posts: 104368
We do see an interruption in the data feed during that time on one of the servers. We are looking into the reason. If you are missing any data in your Intraday charts, refer to the instructions in help topic 7.1 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData

Any time you see an issue like this, the solution is to select File >> Disconnect and File >> Connect to Data Feed to switch to the other server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing