Support Board
Date/Time: Mon, 03 Feb 2025 04:11:44 +0000
Post From: Spread with FXCM
| [2019-10-21 09:12:20] |
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Really what we need for something like this is a Message Log according to our instructions. Anyway we do not need it. We ran a test and we see the same thing and we know why there is a problem. We only have this feed set up on one of our servers, and Sierra Chart is alternating between different servers. So it had connected in this instance to the one that does not have the feed. Just give us about an hour to get this set up on the other server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |