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Date/Time: Fri, 22 Nov 2024 15:41:19 +0000



Post From: Chartbook Crashing from Custom Studies: Caught an unhandled exception in c_Chart:WindowProc.

[2019-10-09 13:35:33]
Sierra Chart Engineering - Posts: 104368
We are continuing to test your Chartbook on a release build and completely stable. No there is nothing more that we need other than the Chartbook. Actually, we can now see what the problem is. You are running custom studies now that we look at your screenshot again.

That is where the problem is. Refer to the instructions here:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-09 13:36:42