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Date/Time: Sun, 19 May 2024 00:52:51 +0000



Post From: Historical daily data not being downloaded to sub-instance, v1991

[2019-10-06 16:40:33]
T44 - Posts: 363
Steps to reproduce.

1. Download historical intraday data of e.g. CL futures back to 2008 via CQG WebAPI and Sierra Historical Data.
2. Verify that I can open a 4444 day chart in the main instance, show all data back to '08.
3. File, New Instance (creates Instance 2 for the first time)
4. Load a continuous futures contract for CL back for 4444 days.

Outcome - only data from the prompt month (CLX19) are displayed.

5. Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/helpdetails6.html#h6.3

6. Follow instructions here: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading

Outcome - only data from the prompt month (CLX19) are displayed in Instance 2, whereas instance 1 correctly gets all back data to 2008.