Support Board
Date/Time: Sun, 02 Feb 2025 22:54:13 +0000
Post From: URGENT: Trailing stop failed. Do stops not work on high volatility? Where is warning?
| [2019-10-06 09:28:22] |
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What we were inferring in our prior post is that we will not ask for payment but we do need the information requested in post #2 so we can understand what the problem is definitively and report back to you. Please provide that information as we cannot work from a video. Refer to: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-06 09:29:18
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