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Date/Time: Sun, 19 May 2024 01:39:20 +0000



Post From: URGENT: Trailing stop failed. Do stops not work on high volatility? Where is warning?

[2019-10-06 09:28:22]
Sierra Chart Engineering - Posts: 104368
What we were inferring in our prior post is that we will not ask for payment but we do need the information requested in post #2 so we can understand what the problem is definitively and report back to you. Please provide that information as we cannot work from a video.

Refer to:

Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-06 09:29:18