Support Board
Date/Time: Sun, 02 Feb 2025 23:01:48 +0000
Post From: Error Connecting to Data or Trading Service
| [2019-10-02 12:38:51] |
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We are not sure the cause of this: CTS FIX: Received a Logout message. Text = Undetermined | 2019-10-01 23:52:31.452
Maybe you need to follow the instructions here in regards to two factor authentication: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#2FactorAuthentication Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-02 12:39:36
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