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Date/Time: Sun, 19 May 2024 09:16:24 +0000



Post From: Notice: Transact Websocket Connectivity Issue

[2019-09-29 17:27:49]
User90125 - Posts: 715
I noticed this reply from SC Engineering on an unrelated issue: FO Futures Contracts Are NOT 2020 Ones | Post: 193028

you need to update Sierra Chart to the latest version and that latest version does support trading with Transact. Instructions:
Software Download: Fast Update

So there is no problem with updating and you are far better off. The websocket connection at this point in time is far more reliable than the bridge.

I tried it out on a fresh install of v1991 on one of my dev laptops. Worked like a charm, with one major exception.

1. Trading from the chart worked as expected. Still no market depth data on the Chart/Trade DOM though.
2. Orders showed up at the same time on the open Transact DOM, just like it did with the legacy AT bridge.

However...

3. Subscription to symbols listed in the Quoteboard and/or Intraday File Update List (IFUL) in v1991 is patchy, at best,
unlike the old TA Bridge in v1941.

Regardless of how many symbols are listed in the Quoteboard and IFUL, I'd expect all those symbols to be subscribed as available, and actively reporting data during market hours.
This currently is not the case with websocket connection in v1991.

In fact, it is the one remaining issue (aside from the promised market depth data on the DOM),
that SC and Transact should fully address before certifying the new websocket connection as ready for primetime.

During market hours, the attached Quoteboard works as intended in v1941 (with the old TA bridge).
Not so in v1991, as the websocket doesn't subscribe and populate all of the active symbols for whatever reason.
In fact, one has to disconnect and reconnect the data feed several times, in the hope that the websocket connection will FULLY populate the Quoteboard with all of the working symbols with active data.

Perhaps SC Engineering could take a closer look at this issue with Transact so that users of the older TA bridge in v1941 can finally migrate to the current versions of SC once and for all.
attachmentQB_20190926.SymbolList - Attached On 2019-09-29 16:55:11 UTC - Size: 315 B - 238 views