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Post From: Request help with phantom order with Denali and SC order routing

[2019-09-28 07:40:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have looked into this, and there are no missing fills or anything unusual with the fills on the server. And all of the Position reporting and logging is accurate. What it looks like is that you are missing a fill in your instance of Sierra Chart. We are not sure how that condition arose. This is what we see for the fills: ActivityType DateTime Symbol OrderActionSource InternalOrderID OrderStatus ServiceOrderID OrderType Quantity BuySell Price Price2 FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance Fill 2019-09-26 15:27:21.231 MESZ19_FUT_CME TT order update (Trade) (ExchangeID: 6810465776426) 123874 Filled 6c89bd7d-45ed-41d4-870e-e6ab9496a591 Limit 1 Buy 2984.75 2984.75 1 ** Open 1 68442:M:7536598TN0076323_2019-09-26 Parent order. Tag: Q1_30S_30T.twconfig Fill 2019-09-26 15:29:45.334 MESZ19_FUT_CME TT order update (Trade) (ExchangeID: 6810465896770) 123877 Filled 2fc637b1-69cb-4d3e-9312-37d17f4b3a7c Market 1 Sell 2984.75 1 Close 68442:M:7544001TN0076763_2019-09-26 2984.75 2984.75 Tag: Q1_30S_30T.twconfig Fill 2019-09-26 18:05:08.827 MESZ19_FUT_CME TT order update (Trade) (ExchangeID: 6810467387001) 123889 Filled a50ddc1d-9dbf-4f5a-bc7b-eae404a5a670 Limit 1 Buy 2982.50 2982.50 1 Open 1 68442:M:7704521TN0000258_2019-09-26 Parent order. Tag: Q1_30S_30T.twconfig Fill 2019-09-26 19:59:59.746 MESZ19_FUT_CME TT order update (Trade) (ExchangeID: 6810467387291) 123891 Filled c1ddafbc-f9e4-4d67-9acf-9362fff62111 Stop Limit 1 Sell 2975.00 2975.00 2978.00 1 Close 123889 68442:M:7720072TN0001086_2019-09-27 2978.00 2978.00 Attached order. Parent: 8480. Tag: Q1_30S_30T.twconfig Fill 2019-09-27 11:14:00.513 MESZ19_FUT_CME TT order update (Trade) (ExchangeID: 6810475829044) 125634 Filled fcdba658-ce5a-4c74-a02e-9fa0d9b71039 Limit 1 Buy 2985.00 2985.00 1 Open 1 68442:M:8560308TN0036816_2019-09-27 Parent order. Tag: Q1_30S_30T.twconfig Fill 2019-09-27 11:36:50.218 MESZ19_FUT_CME TT order update (Trade) (ExchangeID: 6810475829358) 125636 Filled faf2a801-93d4-4b19-a6cc-77abd7478e74 Stop Limit 1 Sell 2974.50 2974.50 2977.25 1 Close 125634 68442:M:8639454TN0039927_2019-09-27 2977.25 2977.25 Attached order. Parent: 8486. Tag: Q1_30S_30T.twconfig Fill 2019-09-27 13:41:23.977 MESZ19_FUT_CME TT order update (Trade) (ExchangeID: 6810484208367) 126712 Filled 1876c24c-e073-4e7b-affd-53a22c905681 Limit 1 Buy 2962.00 2962.00 1 Open 1 68442:M:9344637TN0074036_2019-09-27 Parent order. Tag: Q1_30S_30T.twconfig Fill 2019-09-27 13:50:05.852 MESZ19_FUT_CME TT order update (Trade) (ExchangeID: 6810484208690) 126714 Filled 8029c644-af7b-4404-a775-e5fa8f7dc400 Stop Limit 1 Sell 2955.00 2955.00 2958.00 1 ** Close 126712 68442:M:9371409TN0075197_2019-09-27 2958.00 2958.00 Attached order. Parent: 8490. Tag: Q1_30S_30T.twconfig We want you to re-download the fills since the beginning of 2019-09-26 following the instructions here: Trade Activity Log: Automatically Inserting Missing Order Fills This will clear the problem. Also check the starting date of the trade list in the chart: Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List And refer to: Help With Daily Profit/Loss Value Now we are not sure why the missing fill occurred on your side. We see you are running an up-to-date version of Sierra Chart. But unlike every other service, there is no way to recover from this condition but there is with the SC order routing service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-28 07:40:28