Support Board
Date/Time: Sun, 02 Feb 2025 20:05:49 +0000
Post From: Rithmic connection error unable to connect
| [2019-09-26 09:43:04] |
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This is the relevant error message: Rithmic Trading | Message from server: Error creating the main object. Error message: os error | 2019-09-26 09:18:51.097
It is not good and is not something we cannot help with. It is a Rithmic software issue. This is one reason why we have this section: https://www.sierrachart.com/index.php?page=doc/Rithmic.php#TechnicalSupportPolicy Step 18 here has more information about the issue: Rithmic Trading Platform Service: Setup Instructions Look at the information at step 18. We can recommend that you use this service instead: Sierra Chart / Trading Technologies Futures Order Routing Service Or the supported CQG service. Or if you are unable to solve it you could not renew Sierra Chart. For the time being we are adding two weeks of usage time to your Sierra Chart account to get time to resolve it and look at other possibilities. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-26 09:45:36
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