Support Board
Date/Time: Sun, 02 Feb 2025 20:05:02 +0000
Post From: Rithmic connection error unable to connect
| [2019-09-26 09:23:27] |
| Yinu Lin - Posts: 3 |
|
Hi, I can't connect to Rithmic on Sierra Chart Was able to connect yesterday and can connect to Rithmic on another trading platform. The message says "Connection error message from service: Ricthmic Trading | Logon error received from Server". Please see the log below. Reading Internal Order ID file. | 2019-09-26 09:18:37.406 Reading Trade Orders file. | 2019-09-26 09:18:37.495 Reading Trade Positions file. | 2019-09-26 09:18:37.495 Reading Account Balance file. | 2019-09-26 09:18:37.495 UDPListener (1904). Port 22904 | Listening on UDP port 22904. | 2019-09-26 09:18:37.518 Software version: 1991 64-bit | 2019-09-26 09:18:37.518 Usage end date: 2019-09-28 | 2019-09-26 09:18:37.518 Enabled for: Sierra Chart Historical Data Service. | 2019-09-26 09:18:37.518 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-09-26 09:18:37.518 Current selected Data/Trading service: Rithmic Trading | 2019-09-26 09:18:37.518 Custom symbol settings values: enabled | 2019-09-26 09:18:37.518 Chart Update Interval: 500 | 2019-09-26 09:18:37.518 Intraday Data Storage Time Unit: 0 | 2019-09-26 09:18:37.518 Time Zone: +00:00:00 (UTC+00) | 2019-09-26 09:18:37.518 2019-09-26 19:18:37 Local computer time | 2019-09-26 09:18:37.519 2019-09-26 09:18:37 Local computer time in UTC | 2019-09-26 09:18:37.519 2019-09-26 09:18:37 Local computer time in SC Time Zone | 2019-09-26 09:18:37.519 2019-09-26 09:18:32 Server time in UTC | 2019-09-26 09:18:37.519 Local computer UTC time and Server UTC time difference: 4 seconds. | 2019-09-26 09:18:37.519 Program path: C:\SierraChart\ | 2019-09-26 09:18:37.519 Data Files path: C:\SierraChart\Data\ | 2019-09-26 09:18:37.519 OS Version Number: 10.0 | 2019-09-26 09:18:37.519 Locale Setting: C | 2019-09-26 09:18:37.519 DLLs: MAutoFloorCeiling.dll, MAutoFloorCeiling_64.dll, MBidAskOscillator.dll, MBidAskOscillator_64.dll, MBoxChart.dll, MBoxChart_64.dll, MBoxHistogram.dll, MBoxHistogram_64.dll, MCumulativeDelta.dll, MCumulativeDelta_64.dll, MGannSwing.dll, MGannSwing_64.dll, MPace.dll, MPace_64.dll, MWaveChart.dll, MWaveChart_64.dll, MWaveHistogram.dll, MWaveHistogram_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-09-26 09:18:37.519 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-09-26 09:18:37.535 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-09-26 09:18:37.581 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-09-26 09:18:37.921 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-09-26 09:18:37.921 Received 5 login tokens. | 2019-09-26 09:18:38.694 Symbol settings MD5 received. Request ID: 1. | 2019-09-26 09:18:39.025 Requested symbol settings for service code rithmic.trading. Request ID: 2. | 2019-09-26 09:18:39.026 Symbol settings received. Request ID: 2. | 2019-09-26 09:18:40.858 Rithmic Trading | Port for executable: 3402 | 2019-09-26 09:18:43.950 Listening socket (1920). Port 3402 | Closed. | 2019-09-26 09:18:43.950 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-09-26 09:18:43.951 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:3402. Current folder: C:\SierraChart\Rim | 2019-09-26 09:18:43.976 Rithmic Trading | Bridge process is running. | 2019-09-26 09:18:45.966 Rithmic Trading | Connecting to the server 127.0.0.1. Port 3402 | 2019-09-26 09:18:45.966 DTC Client socket (1) | Creating socket. | 2019-09-26 09:18:45.966 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-26 09:18:45.966 Rithmic Trading | Connected to server. | 2019-09-26 09:18:45.968 Rithmic Trading | Starting socket receive thread. | 2019-09-26 09:18:45.968 Rithmic Trading | Sending encoding request to server: Binary VLS | 2019-09-26 09:18:45.968 Rithmic Trading | Setting DTC encoding to Binary VLS | 2019-09-26 09:18:45.971 Rithmic Trading | Sending logon request message. | 2019-09-26 09:18:45.971 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2019-09-26 09:18:45.972 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2019-09-26 09:18:45.976 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2019-09-26 09:18:45.976 Rithmic Trading | Message from server: Error creating the main object. Error message: os error | 2019-09-26 09:18:51.097 Rithmic Trading | Received logon response. | 2019-09-26 09:18:51.097 Rithmic Trading | Server Name: DTC Bridge. | 2019-09-26 09:18:51.097 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2019-09-26 09:18:51.097 Rithmic Trading | Logon error received from server | 2019-09-26 09:18:51.097 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-26 09:18:51.097 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-26 09:18:51.097 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-09-26 09:18:51.098 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-09-26 09:18:51.128 DTC Client socket (1) | Closed. | 2019-09-26 09:18:51.129 Rithmic Trading | Disconnected. | 2019-09-26 09:18:51.132 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-26 09:18:51.132 Date Time Of Last Edit: 2019-09-26 14:06:46
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