Support Board
Date/Time: Sun, 02 Feb 2025 20:03:55 +0000
Post From: Only have access to data from the date of installing Sierra Chart
| [2019-09-23 14:22:14] |
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The first thing we need you to do is to log into this Support Board by selecting Help >> Support Board from within Sierra Chart. Do not use any other Sierra Chart account. When that is done follow these instructions here: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-23 14:23:10
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