Support Board
Date/Time: Fri, 22 Nov 2024 01:28:58 +0000
Post From: YM 1m Chart is not being updated
| [2013-04-15 15:34:30] |
| User66752 - Posts: 4 |
|
hello, I have 2 charts opened within chartbook: 1h and 1min. 1min chart stops being updated at least once a day. http://screencast.com/t/bYVNCx0HPvS9 http://screencast.com/t/nIAyCF90JxX0 here's the message log: Software version: 962 | 2013-04-15 09:39:11 Current Service Package: 3 | 2013-04-15 09:39:11 Sierra Chart Historical Data Service is included. | 2013-04-15 09:39:11 Active service: Trading Technologies | 2013-04-15 09:39:11 Data/Trade Service Settings automatically set. | 2013-04-15 09:39:11 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-04-15 09:39:11 2013-04-15 09:39:11 Local computer clock time | 2013-04-15 09:39:11 2013-04-15 13:39:11 GMT time | 2013-04-15 09:39:11 2013-04-15 09:39:11 Time zone adjusted time | 2013-04-15 09:39:11 Time difference to server time: 0 seconds. | 2013-04-15 09:39:11 Program path: C:\Temp\SierraChart\ | 2013-04-15 09:39:11 Data Files path: C:\temp\SierraChart\Data\ | 2013-04-15 09:39:11 OS Version Number: 6.1 | 2013-04-15 09:39:11 Connecting to Trading Technologies... | 2013-04-15 09:39:17 Starting the Price Feed session. Connecting to 63.85.80.113 port 10502... | 2013-04-15 09:39:17 TT Price Feed FIX Session: Sending the Logon message. | 2013-04-15 09:39:17 TT FIX Price Feed session connected. | 2013-04-15 09:39:17 Starting the Orders session. Connecting to 63.85.80.113 port 10501... | 2013-04-15 09:39:17 TT Orders FIX Session: Sending the Logon message. | 2013-04-15 09:39:17 TT FIX Orders session connected. | 2013-04-15 09:39:17 Connected to Trading Technologies | 2013-04-15 09:39:17 TT Gateway Status: Price server for the CME-A exchange is Open | 2013-04-15 09:39:17 TT Gateway Status: Order server for the CME-A exchange is Open | 2013-04-15 09:39:17 TT Gateway Status: Fill server for the CME-A exchange is Open | 2013-04-15 09:39:17 TT Gateway Status: Price server for the Eurex-A exchange is Open | 2013-04-15 09:39:17 TT Gateway Status: Order server for the Eurex-A exchange is Open | 2013-04-15 09:39:17 TT Gateway Status: Fill server for the Eurex-A exchange is Open | 2013-04-15 09:39:17 TT Gateway Status: Price server for the ICE_IPE-A exchange is Open | 2013-04-15 09:39:17 TT Gateway Status: Order server for the ICE_IPE-A exchange is Open | 2013-04-15 09:39:17 TT Gateway Status: Fill server for the ICE_IPE-A exchange is Open | 2013-04-15 09:39:17 Starting updates for: YM-201306-CME | 2013-04-15 09:39:28 Requesting market data for YM-201306-CME (market depth: 5) | 2013-04-15 09:39:28 HD Request # 1 - Downloading Intraday chart data for YM-201306-CME to the file YM-201306-CME.scid. Service: scsrv | 2013-04-15 09:39:28 HD Request # 1 - Starting date and time: 2013-04-12 14:10:02 | 2013-04-15 09:39:28 HD Request # 1 - Using server: ds4.sierracharts.com port 10049 | 2013-04-15 09:39:28 HD Request # 1 - Requesting up to 93 days of Intraday data. | 2013-04-15 09:39:28 HD Request # 1 - Decompressing data. | 2013-04-15 09:39:28 HD Request # 1 - Receiving Intraday data for YM-201306-CME starting at 2013-04-12 14:10:06 | 2013-04-15 09:39:28 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-04-12 14:10:06 | 2013-04-15 09:39:28 HD Request # 1 - Received 9757 records from 2013-04-12 14:10:06 to 2013-04-15 09:39:26 (2.8 days) and wrote 9757 records for YM-201306-CME | 2013-04-15 09:39:29 HD Request # 1 - Intraday download COMPLETE for YM-201306-CME | 2013-04-15 09:39:29 Real-time intraday chart data file updates started for YM-201306-CME | 2013-04-15 09:39:29 Limiting the number of days back for the continuous futures chart to 3 years based on the account type. | 2013-04-15 09:39:38 Symbols used for ZNM13 continuous contract chart: | 2013-04-15 09:39:38 ZNM10 | 2013-04-15 09:39:38 ZNU10 | 2013-04-15 09:39:38 ZNZ10 | 2013-04-15 09:39:38 ZNH11 | 2013-04-15 09:39:38 ZNM11 | 2013-04-15 09:39:38 ZNU11 | 2013-04-15 09:39:38 ZNZ11 | 2013-04-15 09:39:38 ZNH12 | 2013-04-15 09:39:38 ZNM12 | 2013-04-15 09:39:38 ZNU12 | 2013-04-15 09:39:38 ZNZ12 | 2013-04-15 09:39:38 ZNH13 | 2013-04-15 09:39:38 ZNM13 | 2013-04-15 09:39:38 Symbols used for FGBL-201306-Eurex continuous contract chart: | 2013-04-15 09:39:38 FGBL-201303-Eurex | 2013-04-15 09:39:38 FGBL-201306-Eurex | 2013-04-15 09:39:38 Symbols used for ES-201306-CME continuous contract chart: | 2013-04-15 09:39:38 ES-201303-CME | 2013-04-15 09:39:38 ES-201306-CME | 2013-04-15 09:39:38 HD Request # 3 - Downloading Intraday chart data for FGBL-201303-Eurex to the file FGBL-201303-Eurex.scid. Service: scsrv | 2013-04-15 09:39:39 HD Request # 3 - Starting date and time: 2013-03-07 06:29:56 | 2013-04-15 09:39:39 HD Request # 3 - Using server: ds5.sierracharts.com port 10049 | 2013-04-15 09:39:39 HD Request # 3 - Requesting up to 93 days of Intraday data. | 2013-04-15 09:39:39 HD Request # 3 - Decompressing data. | 2013-04-15 09:39:39 HD Request # 3 - Received 0 records and wrote 0 records for FGBL-201303-Eurex | 2013-04-15 09:39:40 HD Request # 3 - Intraday download COMPLETE for FGBL-201303-Eurex | 2013-04-15 09:39:40 Real-time intraday chart data file updates started for FGBL-201303-Eurex | 2013-04-15 09:39:40 HD Request # 5 - Downloading Intraday chart data for ES-201303-CME to the file ES-201303-CME.scid. Service: scsrv | 2013-04-15 09:39:40 HD Request # 5 - Starting date and time: 2013-03-15 09:29:59 | 2013-04-15 09:39:40 HD Request # 5 - Using server: ds3.sierracharts.com port 10049 | 2013-04-15 09:39:40 HD Request # 5 - Requesting up to 93 days of Intraday data. | 2013-04-15 09:39:40 HD Request # 5 - Decompressing data. | 2013-04-15 09:39:40 HD Request # 5 - Receiving Intraday data for ES-201303-CME starting at 2013-03-15 09:29:59 | 2013-04-15 09:39:41 HD Request # 5 - Timestamp of first Intraday data file record written: 2013-03-15 09:29:59 | 2013-04-15 09:39:41 HD Request # 5 - Received 1 record from 2013-03-15 09:29:59 to 2013-03-15 09:29:59 (0.0 seconds) and wrote 1 record for ES-201303-CME | 2013-04-15 09:39:41 HD Request # 5 - Intraday download COMPLETE for ES-201303-CME | 2013-04-15 09:39:41 Real-time intraday chart data file updates started for ES-201303-CME | 2013-04-15 09:39:41 HD Request # 7 - Downloading Intraday chart data for FGBL-201306-Eurex to the file FGBL-201306-Eurex.scid. Service: scsrv | 2013-04-15 09:39:41 HD Request # 7 - Starting date and time: 2013-04-10 14:09:16 | 2013-04-15 09:39:41 HD Request # 7 - Using server: ds4.sierracharts.com port 10049 | 2013-04-15 09:39:41 HD Request # 7 - Requesting up to 93 days of Intraday data. | 2013-04-15 09:39:41 HD Request # 7 - Decompressing data. | 2013-04-15 09:39:41 HD Request # 7 - Receiving Intraday data for FGBL-201306-Eurex starting at 2013-04-10 14:09:17 | 2013-04-15 09:39:41 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-04-10 14:09:16 | 2013-04-15 09:39:41 HD Request # 7 - Received 33953 records from 2013-04-10 14:09:17 to 2013-04-15 09:39:37 (4.8 days) and wrote 33953 records for FGBL-201306-Eurex | 2013-04-15 09:39:41 HD Request # 7 - Intraday download COMPLETE for FGBL-201306-Eurex | 2013-04-15 09:39:41 Real-time intraday chart data file updates started for FGBL-201306-Eurex | 2013-04-15 09:39:41 HD Request # 9 - Downloading Intraday chart data for ES-201306-CME to the file ES-201306-CME.scid. Service: scsrv | 2013-04-15 09:39:41 HD Request # 9 - Starting date and time: 2013-04-10 14:09:52 | 2013-04-15 09:39:41 HD Request # 9 - Using server: ds5.sierracharts.com port 10049 | 2013-04-15 09:39:41 HD Request # 9 - Requesting up to 93 days of Intraday data. | 2013-04-15 09:39:41 HD Request # 9 - Decompressing data. | 2013-04-15 09:39:42 ContinuousIntradayDataLoader: Transitioning from FGBL-201303-Eurex.scid (volume: 177380) to FGBL-201306-Eurex.scid (volume: 640402) at 2013-03-06 07:01:10. | 2013-04-15 09:39:42 Starting updates for: FGBL-201306-Eurex | 2013-04-15 09:39:42 Requesting market data for FGBL-201306-Eurex (market depth: 5) | 2013-04-15 09:39:42 HD Request # 9 - Receiving Intraday data for ES-201306-CME starting at 2013-04-10 14:09:52 | 2013-04-15 09:39:42 HD Request # 9 - Timestamp of first Intraday data file record written: 2013-04-10 14:09:54 | 2013-04-15 09:39:42 ContinuousIntradayDataLoader: Reached the end of FGBL-201306-Eurex.scid at 2013-04-15 13:39:37. | 2013-04-15 09:39:42 HD Request # 9 - Received 73544 records from 2013-04-10 14:09:52 to 2013-04-15 09:39:41 (4.8 days) and wrote 73543 records for ES-201306-CME | 2013-04-15 09:39:43 HD Request # 9 - Intraday download COMPLETE for ES-201306-CME | 2013-04-15 09:39:43 Real-time intraday chart data file updates started for ES-201306-CME | 2013-04-15 09:39:43 Starting updates for: ES-201306-CME | 2013-04-15 09:39:44 Requesting market data for ES-201306-CME (market depth: 5) | 2013-04-15 09:39:44 ContinuousIntradayDataLoader: Transitioning from ES-201303-CME.scid (volume: 63232) to ES-201306-CME.scid (volume: 65434) at 2013-03-08 00:00:00. | 2013-04-15 09:39:44 ContinuousIntradayDataLoader: Reached the end of ES-201306-CME.scid at 2013-04-15 13:39:41. | 2013-04-15 09:39:44 HD Request # 11 - Downloading Historical Daily chart data for ZNH13. Starting date: 2013-03-18. Service: ddf | 2013-04-15 09:39:45 HD Request # 11 - Requesting historical Daily data for ZNH13 starting at 2013-03-17 | 2013-04-15 09:39:45 HD Request # 11 - Receiving historical Daily data for ZNH13 starting at 2013-03-18 | 2013-04-15 09:39:45 Writing historical daily data for ZNH13 to the file ZNH13.dly | 2013-04-15 09:39:45 HD Request # 11 - Received 2 records from 2013-03-18 00:00:00 to 2013-03-19 00:00:00 (2.0 days) and wrote 2 records for ZNH13 | 2013-04-15 09:39:45 HD Request # 11 - Daily download COMPLETE for ZNH13 | 2013-04-15 09:39:45 Starting updates for: CL-201305-CME | 2013-04-15 09:39:45 Requesting market data for CL-201305-CME (market depth: 5) | 2013-04-15 09:39:45 HD Request # 12 - Downloading Intraday chart data for CL-201305-CME to the file CL-201305-CME.scid. Service: scsrv | 2013-04-15 09:39:45 HD Request # 12 - Starting date and time: 2013-04-12 14:10:02 | 2013-04-15 09:39:45 HD Request # 12 - Using server: ds3.sierracharts.com port 10049 | 2013-04-15 09:39:45 HD Request # 12 - Requesting up to 93 days of Intraday data. | 2013-04-15 09:39:45 HD Request # 14 - Downloading Historical Daily chart data for ZNM13. Starting date: 2013-04-09. Service: ddf | 2013-04-15 09:39:45 HD Request # 14 - Requesting historical Daily data for ZNM13 starting at 2013-04-08 | 2013-04-15 09:39:45 HD Request # 12 - Decompressing data. | 2013-04-15 09:39:45 HD Request # 12 - Receiving Intraday data for CL-201305-CME starting at 2013-04-12 14:10:02 | 2013-04-15 09:39:45 HD Request # 12 - Timestamp of first Intraday data file record written: 2013-04-12 14:10:05 | 2013-04-15 09:39:45 HD Request # 14 - Receiving historical Daily data for ZNM13 starting at 2013-04-08 | 2013-04-15 09:39:45 Writing historical daily data for ZNM13 to the file ZNM13.dly | 2013-04-15 09:39:45 HD Request # 14 - Received 6 records from 2013-04-08 00:00:00 to 2013-04-15 00:00:00 (8.0 days) and wrote 5 records for ZNM13 | 2013-04-15 09:39:45 HD Request # 14 - Daily download COMPLETE for ZNM13 | 2013-04-15 09:39:45 HD Request # 12 - Received 18887 records from 2013-04-12 14:10:02 to 2013-04-15 09:39:44 (2.8 days) and wrote 18886 records for CL-201305-CME | 2013-04-15 09:39:46 HD Request # 12 - Intraday download COMPLETE for CL-201305-CME | 2013-04-15 09:39:46 Real-time intraday chart data file updates started for CL-201305-CME | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNM10. Earliest transition date: 2010-04-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNM10 (2010-05-28 V:439517) to ZNU10 (2010-05-28 V:906129). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNU10. Earliest transition date: 2010-07-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNU10 (2010-08-31 V:485562) to ZNZ10 (2010-08-31 V:1225420). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNZ10. Earliest transition date: 2010-10-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNZ10 (2010-11-30 V:493665) to ZNH11 (2010-11-30 V:1143602). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNH11. Earliest transition date: 2011-01-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNH11 (2011-02-28 V:380265) to ZNM11 (2011-02-28 V:966189). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNM11. Earliest transition date: 2011-04-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNM11 (2011-05-31 V:507364) to ZNU11 (2011-05-31 V:1223936). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNU11. Earliest transition date: 2011-07-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNU11 (2011-08-31 V:432206) to ZNZ11 (2011-08-31 V:1389747). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNZ11. Earliest transition date: 2011-10-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNZ11 (2011-11-30 V:448830) to ZNH12 (2011-11-30 V:1385647). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNH12. Earliest transition date: 2012-01-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNH12 (2012-02-29 V:492967) to ZNM12 (2012-02-29 V:1507587). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNM12. Earliest transition date: 2012-04-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNM12 (2012-05-31 V:465590) to ZNU12 (2012-05-31 V:1699232). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNU12. Earliest transition date: 2012-07-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNU12 (2012-08-31 V:279292) to ZNZ12 (2012-08-31 V:1013571). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNZ12. Earliest transition date: 2012-10-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNZ12 (2012-11-30 V:248557) to ZNH13 (2012-11-30 V:809825). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNH13. Earliest transition date: 2013-01-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Transitioning from ZNH13 (2013-02-28 V:475415) to ZNM13 (2013-02-28 V:1317092). | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNM13. Earliest transition date: 2013-04-01 | 2013-04-15 09:39:46 LoadContinuousDailyData: Reached the end of ZNM13 at 2013-04-15. This is the last symbol. | 2013-04-15 09:39:46 Starting updates for: ZN-201306-CME | 2013-04-15 09:39:46 Requesting market data for ZN-201306-CME (market depth: 5) | 2013-04-15 09:39:46 LoadContinuousDailyData: Using ZNM10. Earliest transition date: 2010-04-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNM10 (2010-05-28 V:439517) to ZNU10 (2010-05-28 V:906129). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNU10. Earliest transition date: 2010-07-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNU10 (2010-08-31 V:485562) to ZNZ10 (2010-08-31 V:1225420). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNZ10. Earliest transition date: 2010-10-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNZ10 (2010-11-30 V:493665) to ZNH11 (2010-11-30 V:1143602). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNH11. Earliest transition date: 2011-01-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNH11 (2011-02-28 V:380265) to ZNM11 (2011-02-28 V:966189). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNM11. Earliest transition date: 2011-04-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNM11 (2011-05-31 V:507364) to ZNU11 (2011-05-31 V:1223936). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNU11. Earliest transition date: 2011-07-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNU11 (2011-08-31 V:432206) to ZNZ11 (2011-08-31 V:1389747). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNZ11. Earliest transition date: 2011-10-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNZ11 (2011-11-30 V:448830) to ZNH12 (2011-11-30 V:1385647). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNH12. Earliest transition date: 2012-01-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNH12 (2012-02-29 V:492967) to ZNM12 (2012-02-29 V:1507587). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNM12. Earliest transition date: 2012-04-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNM12 (2012-05-31 V:465590) to ZNU12 (2012-05-31 V:1699232). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNU12. Earliest transition date: 2012-07-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNU12 (2012-08-31 V:279292) to ZNZ12 (2012-08-31 V:1013571). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNZ12. Earliest transition date: 2012-10-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNZ12 (2012-11-30 V:248557) to ZNH13 (2012-11-30 V:809825). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNH13. Earliest transition date: 2013-01-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Transitioning from ZNH13 (2013-02-28 V:475415) to ZNM13 (2013-02-28 V:1317092). | 2013-04-15 09:39:47 LoadContinuousDailyData: Using ZNM13. Earliest transition date: 2013-04-01 | 2013-04-15 09:39:47 LoadContinuousDailyData: Reached the end of ZNM13 at 2013-04-15. This is the last symbol. | 2013-04-15 09:39:47 Requesting market depth updates for: YM-201306-CME if supported. | 2013-04-15 10:41:53 Unsubscribed from market depth data for YM-201306-CME | 2013-04-15 10:49:19 Requesting market depth updates for: YM-201306-CME if supported. | 2013-04-15 10:49:24 Unsubscribed from market depth data for YM-201306-CME | 2013-04-15 10:51:49 Requesting market depth updates for: YM-201306-CME if supported. | 2013-04-15 10:53:09 |
 YM-201306-CME 1 min #1 41379.6481.png / V - Attached On 2013-04-15 15:33:55 UTC - Size: 87.05 KB - 723 views YM-201306-CME 60 min #3 41379.6474.png / V - Attached On 2013-04-15 15:34:02 UTC - Size: 105.64 KB - 740 views |