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Date/Time: Sun, 02 Feb 2025 17:01:48 +0000



Post From: Stop Limit Offset

[2019-09-16 08:06:29]
Sierra Chart Engineering - Posts: 104368
We apologize for not yet reaching you. We have been quite busy. The easiest thing will be for you to give us the information we need. When you have the problem, what we want to get from you, is the line from the Trade Activity Log showing the entry of the order. It will contain the text "User order entry". Here are instructions:
Trade Activity Log: Providing Trade Activity Log Data Lines to Support (Providing Trade Activity Log Data to Support)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-16 08:07:31