Support Board
Date/Time: Sun, 02 Feb 2025 14:39:18 +0000
Post From: Stock search (Sierra Chart Historical Data Service)
| [2019-09-12 20:03:14] |
| User838173 - Posts: 2 |
|
Hello, I am still not able to download any historical data for any stock. I tried everything as per the documentation. According to the system log, something is wrong and data doesn't get downloaded. I am attaching log when attempting to download historical data for Apple stock - AAPL.NASDAQ Please help, thank you. Software version: 1986 64-bit | 2019-09-12 21:54:53.489 Enabled for: Advanced Features 2. | 2019-09-12 21:54:53.489 Enabled for: Sierra Chart Historical Data Service. | 2019-09-12 21:54:53.489 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-09-12 21:54:53.489 Current selected Data/Trading service: SC Data - All Services | 2019-09-12 21:54:53.489 Custom symbol settings values: enabled | 2019-09-12 21:54:53.489 Chart Update Interval: 500 | 2019-09-12 21:54:53.489 Intraday Data Storage Time Unit: 1 | 2019-09-12 21:54:53.489 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2019-09-12 21:54:53.489 2019-09-12 21:54:53 Local computer time | 2019-09-12 21:54:53.489 2019-09-12 19:54:53 Local computer time in UTC | 2019-09-12 21:54:53.489 2019-09-12 21:54:53 Local computer time in SC Time Zone | 2019-09-12 21:54:53.489 2019-09-12 19:54:24 Server time in UTC | 2019-09-12 21:54:53.489 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-09-12 21:54:53.489 Program path: C:\SierraChartStock\ | 2019-09-12 21:54:53.489 Data Files path: C:\SierraChartStock\Data\ | 2019-09-12 21:54:53.489 OS Version Number: 10.0 | 2019-09-12 21:54:53.489 Locale Setting: C | 2019-09-12 21:54:53.489 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-09-12 21:54:53.490 AAPL.NASDAQ Daily #1 | Reloading chart. | 2019-09-12 21:55:11.105 AAPL.NASDAQ Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\AAPL.NASDAQ.dly | 2019-09-12 21:55:11.188 Starting DelayedDownloadMonitoringTimer | 2019-09-12 21:55:11.598 Starting HDTimeoutTimer | 2019-09-12 21:55:11.598 Added Daily data request for AAPL.NASDAQ to the queue. | 2019-09-12 21:55:11.599 Triggering next historical data download in queue. | 2019-09-12 21:55:11.599 SC Data - All Services | Starting real-time market data updates for: AAPL.NASDAQ. ID: 2 | 2019-09-12 21:55:11.599 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AAPL.NASDAQ | 2019-09-12 21:55:11.599 SC Data - All Services | Requesting security definition data for: AAPL.NASDAQ. ID: 2 | 2019-09-12 21:55:11.599 HD Request # 2 | Downloading Historical Daily chart data for AAPL.NASDAQ. Starting date: 1969-09-12. Service: scdataallservices | 2019-09-12 21:55:11.626 HD Request # 2 | Error downloading historical Daily data for AAPL.NASDAQ. The symbol or data type is not supported with your account type. | 2019-09-12 21:55:11.626 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL.NASDAQ | 2019-09-12 21:55:11.626 HD Request # 2 | Completion time: 0s | 2019-09-12 21:55:11.626 HD Request # 2 | Daily data download complete for AAPL.NASDAQ. Unique request ID: 1 | 2019-09-12 21:55:11.626 Removed historical data download ID 1 | 2019-09-12 21:55:11.626 Triggering next historical data download in queue. | 2019-09-12 21:55:11.626 AAPL.NASDAQ Daily #1 | Reloading chart. | 2019-09-12 21:55:12.199 AAPL.NASDAQ Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\AAPL.NASDAQ.dly | 2019-09-12 21:55:12.298 |