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Date/Time: Sun, 24 Nov 2024 18:47:16 +0000



Post From: Announcement: New Sierra Chart Real-Time Futures Data Feed (CME, CBOT, NYMEX, COMEX data)

[2013-12-11 17:15:13]
Sierra Chart Engineering - Posts: 104368


Yes, I can confirm this as I experienced the described problem Monday morning. I reloaded the charts several times but the price wouldn't move.

Then, I logged out SC and logged back in and it started working normally. Since then I had no problems.
The quick solution to this is to select File >> Disconnect and File >> Connect to Data Feed.


How's work on the data feed with CME for users without trading accounts.
This is currently being worked on. Should be ready before the end of the year.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing