Support Board
Date/Time: Sun, 02 Feb 2025 15:46:38 +0000
Post From: historical data no longer
| [2019-09-12 04:29:27] |
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Follow the instructions here: Interactive Brokers Trading Service: Using Sierra Chart Historical Data If there still is a problem then follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- Additionally another thing we can think of is that the chart is scrolled all the way to the left, so you are only seeing the most recent bar. Try to select the left arrow at the bottom of the chart to scroll the chart bars to the right. For more information on scrolling the chart, refer to the following: Working With Charts: Scrolling The Chart and Right Side Fill Space Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-12 04:31:07
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