Support Board
Date/Time: Thu, 06 Feb 2025 22:58:25 +0000
Post From: Trade Execution Issue Upon Upgrade to Version 1983
| [2019-09-11 06:27:55] |
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No it could not be related to the Trade Activity Log file structure because positions are not held in there. That is a separate file. And you can clearly see those upon an update anyway through the Trade >> Trade Positions Window. The Trade Activity Log stores no state information related to Positions or Orders. It could not be the issue. What we want you to do is to use this service for testing: Simulated Futures Trading Service You just need to contact us and request a simulated futures trading account be assigned to your Sierra Chart account. And let us know what account balance you want. And then perform step-by-step debugging as explained here to identify what the problem is: Step-By-Step ACSIL Debugging Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |