Support Board
Date/Time: Thu, 06 Feb 2025 22:47:25 +0000
Post From: Trade Execution Issue Upon Upgrade to Version 1983
| [2019-09-10 22:40:32] |
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We understand the reason for the logging issue. Newer versions of Sierra Chart have a completely new file structure for trade activity logging. When you went back to the older version, you are no longer looking at the trade activity log that occurred in the updated version when you had the problem. To actually see the actual details you need to go back to the newer version. For example this is what we see during the time you had a problem: Order 2019-09-01 18:46:17.278 F.US.ENQU19 Auto-trade: F.US.ENQU19 [CB] 2 Min #1 | Short Entry Master | SellEntry | Bar start date-time: 2019-09-01 18:46:00.000 | Last: 7620.25. Attached Order 4844 Buy Limit Pending Child-Client 7391.00 836269 Close 4843 NQ_Algo_Trailing_Percent_Stop.twconfig So as you can see your automated trading system is submitting the orders. Why that is the case we do not know. What has changed which is causing a problem we do not know. This is something that you need to look into, and if something does not seem right with the information you are getting from ACSIL, let us know what that is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-10 22:41:58
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