Login Page - Create Account

Support Board


Date/Time: Sun, 02 Feb 2025 15:58:35 +0000



Post From: Performance Issue with New Bid and Ask Depth Bars

[2019-09-09 14:12:46]
Sierra Chart Engineering - Posts: 104368
We can only refer you to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

If you are using Bid and Ask Depth Bars, then refer to:
Bid & Ask Depth Bars: Improving Performance of this Study

We do suspect the issue relates to the excessive number of levels for CL futures transmitted by CQG. Are you using CL futures symbols anywhere within Sierra Chart?

And do you know if you are using the OpenGL option in Sierra Chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-09 14:13:24