Support Board
Date/Time: Sun, 02 Feb 2025 15:43:28 +0000
Post From: Bitmex trade service connection issues
[2019-09-08 16:56:34] |
greyscape - Posts: 4 |
I haven't been able to connect my charts to bitmex api for the past week and I've attempted all of the self troubleshooting options on the sierra website. This is the error message that prints on a loop in my log. Reading Internal Order ID file. | 2019-09-08 16:33:16.736 Reading Trade Orders file. | 2019-09-08 16:33:16.841 Reading Trade Positions file. | 2019-09-08 16:33:16.842 Reading Account Balance file. | 2019-09-08 16:33:16.843 UDPListener (1500). Port 22904 | Listening on UDP port 22904. | 2019-09-08 16:33:16.867 Software version: 1986 32-bit | 2019-09-08 16:33:16.868 Usage end date: 2019-09-26 | 2019-09-08 16:33:16.868 Enabled for: Advanced Features 2. | 2019-09-08 16:33:16.868 Enabled for: Sierra Chart Historical Data Service. | 2019-09-08 16:33:16.868 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-09-08 16:33:16.868 Current selected Data/Trading service: BitMEX Trading Direct | 2019-09-08 16:33:16.868 Custom symbol settings values: enabled | 2019-09-08 16:33:16.868 Chart Update Interval: 500 | 2019-09-08 16:33:16.868 Intraday Data Storage Time Unit: 0 | 2019-09-08 16:33:16.868 Time Zone: +00:00:00 (UTC+00) | 2019-09-08 16:33:16.868 2019-09-08 09:33:16 Local computer time | 2019-09-08 16:33:16.868 2019-09-08 16:33:16 Local computer time in UTC | 2019-09-08 16:33:16.868 2019-09-08 16:33:16 Local computer time in SC Time Zone | 2019-09-08 16:33:16.868 2019-09-08 16:33:17 Server time in UTC | 2019-09-08 16:33:16.868 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-09-08 16:33:16.868 Program path: C:\SierraChart\ | 2019-09-08 16:33:16.868 Data Files path: C:\SierraChart\Data\ | 2019-09-08 16:33:16.868 OS Version Number: 10.0 | 2019-09-08 16:33:16.868 Locale Setting: C | 2019-09-08 16:33:16.868 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-09-08 16:33:16.869 Created the DTC Protocol server. | 2019-09-08 16:33:16.869 DTC Protocol Server listening on port 11099. | 2019-09-08 16:33:16.870 Created the DTC Protocol historical data server. | 2019-09-08 16:33:16.870 HD Server Manager | Listening on port 11098 | 2019-09-08 16:33:16.871 Checking for new symbol settings. Requested symbol settings MD5 for service code bitmex.exchange.trading. Request ID: 1. | 2019-09-08 16:33:16.871 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-09-08 16:33:16.888 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-09-08 16:33:17.089 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-09-08 16:33:17.089 Received 5 login tokens. | 2019-09-08 16:33:17.624 Symbol settings MD5 received. Request ID: 1. | 2019-09-08 16:33:17.779 Requested symbol settings for service code bitmex.exchange.trading. Request ID: 2. | 2019-09-08 16:33:17.779 Symbol settings received. Request ID: 2. | 2019-09-08 16:33:19.241 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-09-08 16:33:22.814 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-09-08 16:33:22.814 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-09-08 16:33:23.052 BitMEX Trading Direct socket (1) | Connecting to IP: 54.229.111.9. | 2019-09-08 16:33:23.052 BitMEX Trading Direct | Opening WebSocket. | 2019-09-08 16:33:23.227 BitMEX Trading Direct | Sending WebSocket handshake. | 2019-09-08 16:33:23.227 BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | Date: Sun, 08 Sep 2019 16:33:25 GMT | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | Connection: upgrade | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | Set-Cookie: AWSALB=Vl205iZyaat3BG74OA9XZmMP6ujhRMlmjHUrwIsKHSKS7KhzGdKlm1BWMBRVTgDrAtM4wSc+VHnOXkOmd+zcI2KXbc9IqKd1kFoBDBGw1g/RnlYHheYKLWKmwtep; Expires=Sun, 15 Sep 2019 16:33:25 GMT; Path=/ | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | Upgrade: websocket | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | Sec-WebSocket-Accept: Qq/kgnhQbjQVPgtnYfC2sTPWTW0= | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | Sec-WebSocket-Version: 13 | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | WebSocket-Server: uWebSockets | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | Strict-Transport-Security: max-age=31536000; includeSubDomains | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Server header | | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Web socket state is now open. | 2019-09-08 16:33:23.830 BitMEX Trading Direct | Connected to data and trading server. | 2019-09-08 16:33:23.830 Triggering next historical data download in queue. | 2019-09-08 16:33:23.831 Triggering next historical data download in queue. | 2019-09-08 16:33:23.831 Triggering next historical data download in queue. | 2019-09-08 16:33:23.831 Triggering next historical data download in queue. | 2019-09-08 16:33:23.831 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2019-09-08 16:33:27.241 BitMEX Trading Direct | Network socket for WebSocket has been closed by remote side or error. | 2019-09-08 16:33:27.241 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:33:27.241 Connection to the external service has been lost. | 2019-09-08 16:33:27.241 BitMEX Trading Direct socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-09-08 16:33:27.241 BitMEX Trading Direct socket (1) | Closed. | 2019-09-08 16:33:27.241 BitMEX Trading Direct | Disconnected. | 2019-09-08 16:33:27.254 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-08 16:33:27.254 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-09-08 16:33:30.254 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-09-08 16:33:30.254 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-09-08 16:33:30.255 BitMEX Trading Direct socket (1) | Connecting to IP: 54.229.111.9. | 2019-09-08 16:33:30.255 BitMEX Trading Direct | Opening WebSocket. | 2019-09-08 16:33:30.452 BitMEX Trading Direct | Sending WebSocket handshake. | 2019-09-08 16:33:30.452 BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | Date: Sun, 08 Sep 2019 16:33:32 GMT | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | Connection: upgrade | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | Set-Cookie: AWSALB=Wqy3Dx7zrWGF5hzv35rCfy5DuQrWSBE6x9+ikTcSBREEg5M6b9cXebvR/VgeBg5KKiu0wZoQDrUAUvGjCp9+7Tken9A8Jt5k+/ZF/SB/qLn0THJBBnn9v9qihNAw; Expires=Sun, 15 Sep 2019 16:33:32 GMT; Path=/ | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | Upgrade: websocket | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | Sec-WebSocket-Accept: krsdLig/qcoJqo+TK927ZNCaoQE= | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | Sec-WebSocket-Version: 13 | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | WebSocket-Server: uWebSockets | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | Strict-Transport-Security: max-age=31536000; includeSubDomains | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Server header | | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Web socket state is now open. | 2019-09-08 16:33:31.064 BitMEX Trading Direct | Connected to data and trading server. | 2019-09-08 16:33:31.064 Triggering next historical data download in queue. | 2019-09-08 16:33:31.064 Triggering next historical data download in queue. | 2019-09-08 16:33:31.064 Triggering next historical data download in queue. | 2019-09-08 16:33:31.064 Triggering next historical data download in queue. | 2019-09-08 16:33:31.064 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2019-09-08 16:33:34.468 BitMEX Trading Direct | Network socket for WebSocket has been closed by remote side or error. | 2019-09-08 16:33:34.468 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:33:34.468 Connection to the external service has been lost. | 2019-09-08 16:33:34.468 BitMEX Trading Direct socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-09-08 16:33:34.468 BitMEX Trading Direct socket (1) | Closed. | 2019-09-08 16:33:34.468 BitMEX Trading Direct | Disconnected. | 2019-09-08 16:33:34.495 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-08 16:33:34.495 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-09-08 16:33:37.500 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-09-08 16:33:37.501 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-09-08 16:33:37.501 BitMEX Trading Direct socket (1) | Connecting to IP: 54.229.111.9. | 2019-09-08 16:33:37.501 BitMEX Trading Direct | Opening WebSocket. | 2019-09-08 16:33:37.684 BitMEX Trading Direct | Sending WebSocket handshake. | 2019-09-08 16:33:37.684 BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | Date: Sun, 08 Sep 2019 16:33:39 GMT | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | Connection: upgrade | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | Set-Cookie: AWSALB=CF4yv/qSXY6dsEmLBwKLonDn03HC6MjX/cB3FWPNxds3nf2T4HiiTTDMAz2P6a89MYc8lZnR6rycEKMnx+bRp8m/Kd9+ViBoqHLdONKcnzl1W0pVd4G4VqBuBaIM; Expires=Sun, 15 Sep 2019 16:33:39 GMT; Path=/ | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | Upgrade: websocket | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | Sec-WebSocket-Accept: IL3cVdgwfoxMwCDump/Mk8vc3g8= | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | Sec-WebSocket-Version: 13 | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | WebSocket-Server: uWebSockets | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | Strict-Transport-Security: max-age=31536000; includeSubDomains | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Server header | | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Web socket state is now open. | 2019-09-08 16:33:38.322 BitMEX Trading Direct | Connected to data and trading server. | 2019-09-08 16:33:38.322 Triggering next historical data download in queue. | 2019-09-08 16:33:38.322 Triggering next historical data download in queue. | 2019-09-08 16:33:38.322 Triggering next historical data download in queue. | 2019-09-08 16:33:38.323 Triggering next historical data download in queue. | 2019-09-08 16:33:38.323 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2019-09-08 16:33:41.709 BitMEX Trading Direct | Network socket for WebSocket has been closed by remote side or error. | 2019-09-08 16:33:41.709 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:33:41.709 Connection to the external service has been lost. | 2019-09-08 16:33:41.709 BitMEX Trading Direct socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-09-08 16:33:41.709 BitMEX Trading Direct socket (1) | Closed. | 2019-09-08 16:33:41.709 BitMEX Trading Direct | Disconnected. | 2019-09-08 16:33:41.729 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-08 16:33:41.729 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-09-08 16:33:44.754 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-09-08 16:33:44.754 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-09-08 16:33:44.755 BitMEX Trading Direct socket (1) | Connecting to IP: 54.229.111.9. | 2019-09-08 16:33:44.755 BitMEX Trading Direct | Opening WebSocket. | 2019-09-08 16:33:44.955 BitMEX Trading Direct | Sending WebSocket handshake. | 2019-09-08 16:33:44.955 BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | Date: Sun, 08 Sep 2019 16:33:46 GMT | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | Connection: upgrade | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | Set-Cookie: AWSALB=FE/lLuAIphq/Rap3yr/LsgK2ShZNWun8rimyG/j8PCvRfH1BKOqxYrYFt/91+daCDOb+SGijLL0kEndga6YFA9c3baPrNNiqsrgEqq/z+7Jqr128Wqjngg2TpTeG; Expires=Sun, 15 Sep 2019 16:33:46 GMT; Path=/ | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | Upgrade: websocket | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | Sec-WebSocket-Accept: +Rup6wzym0OJ5k0WTeXdUqtDWEI= | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | Sec-WebSocket-Version: 13 | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | WebSocket-Server: uWebSockets | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | Strict-Transport-Security: max-age=31536000; includeSubDomains | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Server header | | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Web socket state is now open. | 2019-09-08 16:33:45.584 BitMEX Trading Direct | Connected to data and trading server. | 2019-09-08 16:33:45.584 Triggering next historical data download in queue. | 2019-09-08 16:33:45.584 Triggering next historical data download in queue. | 2019-09-08 16:33:45.584 Triggering next historical data download in queue. | 2019-09-08 16:33:45.584 Triggering next historical data download in queue. | 2019-09-08 16:33:45.584 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2019-09-08 16:33:48.995 BitMEX Trading Direct | Network socket for WebSocket has been closed by remote side or error. | 2019-09-08 16:33:49.192 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:33:49.192 Connection to the external service has been lost. | 2019-09-08 16:33:49.192 BitMEX Trading Direct socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-09-08 16:33:49.192 BitMEX Trading Direct socket (1) | Closed. | 2019-09-08 16:33:49.192 BitMEX Trading Direct | Disconnected. | 2019-09-08 16:33:49.199 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-08 16:33:49.199 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-09-08 16:33:52.204 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-09-08 16:33:52.204 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-09-08 16:33:52.205 BitMEX Trading Direct socket (1) | Connecting to IP: 54.229.111.9. | 2019-09-08 16:33:52.205 BitMEX Trading Direct | Opening WebSocket. | 2019-09-08 16:33:52.380 BitMEX Trading Direct | Sending WebSocket handshake. | 2019-09-08 16:33:52.380 BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | Date: Sun, 08 Sep 2019 16:33:54 GMT | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | Connection: upgrade | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | Set-Cookie: AWSALB=Y6emNtJASirNsnO1bNDpaT4ZU1AEfpdhtfmuTfdAN1sVEnl09d12qMkofpJNayb5AnfBSz864F4iEZqf8r6B2Yj+c0NPFaBkcSgJ/XhQ5qG2nUxlEBA+oEdvRWmP; Expires=Sun, 15 Sep 2019 16:33:54 GMT; Path=/ | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | Upgrade: websocket | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | Sec-WebSocket-Accept: pDXf8UwWk4du9z2FrIwOQNc1bjU= | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | Sec-WebSocket-Version: 13 | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | WebSocket-Server: uWebSockets | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | Strict-Transport-Security: max-age=31536000; includeSubDomains | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Server header | | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Web socket state is now open. | 2019-09-08 16:33:52.994 BitMEX Trading Direct | Connected to data and trading server. | 2019-09-08 16:33:52.994 Triggering next historical data download in queue. | 2019-09-08 16:33:52.995 Triggering next historical data download in queue. | 2019-09-08 16:33:52.995 Triggering next historical data download in queue. | 2019-09-08 16:33:52.995 Triggering next historical data download in queue. | 2019-09-08 16:33:52.995 File >> Disconnect selected. | 2019-09-08 16:33:54.522 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:33:54.522 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:33:54.522 BitMEX Trading Direct socket (1) | Write in progress. Shutdown being delayed. | 2019-09-08 16:33:54.522 BitMEX Trading Direct | Disconnected. | 2019-09-08 16:33:54.522 BitMEX Trading Direct socket (1) | Write has completed. Shutdown being performed. | 2019-09-08 16:33:54.757 BitMEX Trading Direct socket (1) | Shutdown started. Waiting for graceful close. | 2019-09-08 16:33:54.757 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2019-09-08 16:33:54.757 BitMEX Trading Direct socket (1) | Closed. | 2019-09-08 16:33:54.757 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-09-08 16:50:41.948 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-09-08 16:50:41.948 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-09-08 16:50:42.160 BitMEX Trading Direct socket (1) | Connecting to IP: 54.229.81.224. | 2019-09-08 16:50:42.161 BitMEX Trading Direct | Opening WebSocket. | 2019-09-08 16:50:43.570 BitMEX Trading Direct | Sending WebSocket handshake. | 2019-09-08 16:50:43.570 BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | Date: Sun, 08 Sep 2019 16:50:45 GMT | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | Connection: upgrade | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | Set-Cookie: AWSALB=QG3oXfqiEFA3TBy8oVd8FRAW8mQipz6coghGuQoD6k3YezWaZmiHh8CmcawYvImuETya0RaX8kcODAG6S6tkmADf+xoAElK4VDGeCJ1TCs5WdhDSMgthTT22CZX8; Expires=Sun, 15 Sep 2019 16:50:45 GMT; Path=/ | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | Upgrade: websocket | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | Sec-WebSocket-Accept: JBj3iKhY6QKi7ZjIaopzWyzDB0w= | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | Sec-WebSocket-Version: 13 | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | WebSocket-Server: uWebSockets | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | Strict-Transport-Security: max-age=31536000; includeSubDomains | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Server header | | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Web socket state is now open. | 2019-09-08 16:50:44.185 BitMEX Trading Direct | Connected to data and trading server. | 2019-09-08 16:50:44.185 Triggering next historical data download in queue. | 2019-09-08 16:50:44.185 Triggering next historical data download in queue. | 2019-09-08 16:50:44.185 Triggering next historical data download in queue. | 2019-09-08 16:50:44.185 Triggering next historical data download in queue. | 2019-09-08 16:50:44.185 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2019-09-08 16:50:47.557 BitMEX Trading Direct | Network socket for WebSocket has been closed by remote side or error. | 2019-09-08 16:50:47.557 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:50:47.557 Connection to the external service has been lost. | 2019-09-08 16:50:47.557 BitMEX Trading Direct socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-09-08 16:50:47.557 BitMEX Trading Direct socket (1) | Closed. | 2019-09-08 16:50:47.557 BitMEX Trading Direct | Disconnected. | 2019-09-08 16:50:47.574 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-08 16:50:47.574 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-09-08 16:50:50.594 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-09-08 16:50:50.594 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-09-08 16:50:50.595 BitMEX Trading Direct socket (1) | Connecting to IP: 54.229.81.224. | 2019-09-08 16:50:50.595 BitMEX Trading Direct | Opening WebSocket. | 2019-09-08 16:50:50.772 BitMEX Trading Direct | Sending WebSocket handshake. | 2019-09-08 16:50:50.772 BitMEX Trading Direct | Server header | HTTP/1.1 429 Too Many Requests | 2019-09-08 16:50:51.376 BitMEX Trading Direct | Unexpected header. Handshake acknowledgment: HTTP/1.1 429 Too Many Requests. Disconnecting | 2019-09-08 16:50:51.376 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:50:51.376 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-08 16:50:51.376 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-08 16:50:51.376 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:50:51.394 BitMEX Trading Direct | WebSocket closed. | 2019-09-08 16:50:51.394 BitMEX Trading Direct | Disconnected. | 2019-09-08 16:50:51.394 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-08 16:50:51.394 BitMEX Trading Direct socket (1) | Shutdown started. Waiting for graceful close. | 2019-09-08 16:50:51.394 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2019-09-08 16:50:51.564 BitMEX Trading Direct socket (1) | Closed. | 2019-09-08 16:50:51.564 File >> Disconnect selected. | 2019-09-08 16:50:52.803 BitMEX Trading Direct | Disconnected. | 2019-09-08 16:50:52.803 |