Support Board
Date/Time: Thu, 06 Feb 2025 23:17:17 +0000
Post From: Trade Execution Issue Upon Upgrade to Version 1983
| [2019-09-03 18:11:03] |
| User279754 - Posts: 38 |
|
I upgraded to v1983 last Friday afternoon (8/31). I manage a portfolio of fully automated systems and upon market open Sunday afternoon I began experiencing an issue where every trade entry execution would immediately be closed out within milliseconds, and even without another entry signal, Sierra would attempt to re-open the position every two minutes (I use 2-min charts). I reviewed all of my algo settings and everything was set up appropriately, so I then rolled back the update to v1882 (arbitrarily chosen as I'm not certain which version I was on prior to the update) and the issue was fully resolved and my algos were functioning normally again. I'm very concerned as I received a message last week that if I don't upgrade to 1983 by September 15th, I will no longer be able to connect to my CQG service. I'm running a live portfolio with a multiple six-figure capital investment and these types of issues and any downtime would be extremely impactful and detrimental. Please advise as to how I can proceed safely. Thank you in advance for your assistance. |