Support Board
Date/Time: Mon, 25 Nov 2024 00:52:12 +0000
Post From: Trading DOM not working properly for symbol ZB-201403-CME
| [2013-12-09 21:23:12] |
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I have to use ZB-XXXXXX-CME in the chart. ZB-XXXXXX-CBOT does not work. This is what we are trying to help you with. And we need your Message Log. It most definitely should be working And if it does not work, we will make it work for you. We are more than capable of getting this working for you. Your dealing directly with the programmers here. Please provide us the Message Log so we can determine why it is not working for you. Here are the instructions:https://www.sierrachart.com/index.php?l=PostingInformation.php#log If you do not want to continue with this, then OK, but we have done our best. Is important for us, to determine what the problem is and get this working for you.We did not realize this would be so much trouble. We just did a test right now on the TT development server, using the CBOT Symbol and it works fine: http://www.sierrachart.com/image.php?l=1386624227493.png The incorrect pricing at the end of the chart is due to the exchange simulation server which has different pricing. But otherwise, the chart is updating in real-time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-09 21:24:25
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