Support Board
Date/Time: Sun, 02 Feb 2025 08:54:38 +0000
Post From: Cost with Infinity Futures
| [2019-08-29 04:52:30] |
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Can you tell us why you say this: and now I can not trade off the charts,
We do know that for versions since 1941 the websocket connection that is now used to Transact does not yet support trading because Transact has not yet released that functionality. There certainly is not a problem with 1915. Or version 1941 or earlier versions. ---- You can either pay for Sierra Chart through your brokerage account with Infinity. There should be no price change for the month of September. Or alternatively you can pay for Sierra Chart directly to Sierra Chart. If you run Sierra Chart using the shortcut on your desktop, you can then pay for usage time and take advantage of the 30% discount even if you pay month-to-month. After logging into Sierra Chart, select Help >> Account Control Panel from the menu. And then follow the instructions here to pay for usage time: Sierra Chart Purchase and License Information: Renewing Access And once you are paying direct for Sierra Chart, you will just always launch Sierra Chart through the shortcut on your desktop. You would not launch it direct from the Transact software. You will continue to use the username that begins with Transact_user_. Let us know if you need further help. ---- If you do want to use the Denali Exchange Data Feed, here is the relevant documentation and pricing for that: Denali Exchange Data Feed At most you would pay about 25 for the Advanced package and 25 for the data feed, if you require that. And also exchange fees. But you would also be liable for exchange fees through Transact's own software. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-29 17:30:29
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