Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 00:39:37 +0000



Post From: Trading DOM not working properly for symbol ZB-201403-CME

[2013-12-09 16:46:38]
Sierra Chart Engineering - Posts: 104368
To what clearing companies FIX adapter are you connecting to?

Use the CBOT symbols. You may need to uncheck Global Settings >> Data/Trade Service Settings >> Use CME Gateway for CBOT Symbols. If you change this option you need to reconnect to the data feed with the commands on the File menu.

If do not get any chart data, then post a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-09 16:47:44