Login Page - Create Account

Support Board


Date/Time: Sun, 02 Feb 2025 06:55:18 +0000



Post From: Charts constantly reloading

[2019-08-23 05:06:01]
Sierra Chart Engineering - Posts: 104368
You are having frequent loss connections to the data feed:
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-08-22 20:28:47.496 *

Sometimes every minute.

This is not something we normally see. This must be some Internet connectivity problem between your computer and the server.

See if you can use a different Internet service provider. But first try using low bandwidth mode:
Real-Time Exchange Data Feeds Available From Sierra Chart: Low Bandwidth Option
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-23 05:08:49