Support Board
Date/Time: Sun, 02 Feb 2025 07:04:57 +0000
Post From: I have no possibility to MOVE placed orders from the CHARTS for last couple of days
| [2019-08-20 15:45:16] |
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Ok we see you are running version 1941. Based upon what we see in the PDF document it looks as though there is a connectivity problem the bridge program is having to the Transact server. That is not something we can help with ourselves. For now just do trading from the Transact software. And hopefully within the next couple of weeks, trading will be supported on the new Transact websocket connection. The exact timing of the release depends upon Transact. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-20 15:45:45
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