Support Board
Date/Time: Sun, 02 Feb 2025 03:52:02 +0000
Post From: New Denali feed no historical intraday data
| [2019-08-15 20:48:03] |
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We are quite sure the abnormal shutdown you are experiencing is due to custom studies. Refer to: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Continue to use Safe Mode. Looking at these logs, it is clear the data downloading is not complete. Follow the instructions again here and be sure to follow the instructions exactly and Select All contract months: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Before doing the download we want you to disable Global Settings >> Symbol Settings>> Use Custom Symbol Settings Values because the rollover rules may not be correct for the CL futures contract. Maybe you changed them? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |