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Direct MessagesDate/Time: Thu, 02 May 2024 03:42:07 +0000
Post From: New Denali feed no historical intraday data
| [2019-08-15 09:37:11] |
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1. We are not understanding this. 2. This does not make sense. No one has ever reported this. And inherently makes no technical sense. 3. What exactly do you mean? If Sierra Chart is abnormally shutting down, we have never heard of anything like that before in this regard. We would expect this to be caused by a custom study. We want you to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode 4. We think there is a problem with the historical data downloading. We want you to follow the instructions below. 5. What do you mean by this? In general, we are very very surprised by this entire posting. ---- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Select all contract months. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog And make sure you do the above from the main instance of Sierra Chart. Not a sub instance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-15 09:38:31
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