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Date/Time: Sun, 02 Feb 2025 04:04:19 +0000



Post From: Anyone with feedback after switch to Denali and SC routing?

[2019-08-13 04:41:34]
Sierra Chart Engineering - Posts: 104368
The feedback is very good.

We did have an incident August 2 which is documented here:
TT Order Routing issue 2019-08-02

This issue has been resolved and as we said it will not happen again.

There was also an issue that one user had with Position reporting due to a TT issue with not reporting Positions when there was a query made, about three months ago but TT resolved that. But in general, there is always the potential no matter what service you are using that there could be an incorrect position reported. In general this is not common but it does happen. It even happens with CQG sometimes.


It seems you may have to convert symbols, anyother issues?
This is already supported. You just need to use this command:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-13 04:41:44