Support Board
Date/Time: Sun, 02 Feb 2025 06:52:35 +0000
Post From: Question about Denali Data Feed and exchange-traded spread symbol scale
| [2019-08-11 06:10:34] |
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We just want to make a quick comment, the spread values, are sent in an unadjusted format as they come from the exchange and then there is a multiplier applied which comes from the security definition data. But if the instrument data from the CME does not contain the right values to set that multiplier, then the spread prices will be in an unadjusted format and will be larger. This will momentarily be the case for any existing data until the security definition data is received. This will be the case when you open existing chart data and before the security definition data is received. Anyway, we will get to this thread as soon as we can but allow a few days. And please do not post anything further. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |