Support Board
Date/Time: Sun, 02 Feb 2025 04:00:07 +0000
Post From: Request Log sent for analysis.
| [2019-08-10 23:27:02] |
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We have already contacted Transact about this for you. These are the relevant messages: TransAct WS | Sending account logon message. Simulated Live | 2019-08-10 10:02:57.954
TransAct WS | Account logon error: -1(-1) | 2019-08-10 10:02:58.032 You should be hearing from them or they will just correct the problem and then you will be able to connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |