Login Page - Create Account

Support Board


Date/Time: Sat, 08 Mar 2025 09:26:25 +0000



Post From: Having an issue placing STOP orders with the new feed/ORS.

[2019-08-09 16:20:14]
ErikT - Posts: 121
Having an issue placing STOP orders with the new feed/ORS.

On a chart with an attached trade window and chart trading DOM enabled, I set the order type to STOP on the trade window, then click the desired stop price on the trading DOM, intending to place a STOP order at that price. This worked on the same trading account with the CQG feed. As soon as I do this, the order type changes from STOP to LIMIT on its own! I did get a dialog box confirming I wanted to place the trade, and if you read carefully (I didn't the first time) you could notice that the order type was not as desired. If you don't catch it, you wind up with a Limit order that is filled instantly.

Tried it again entering the STOP order by manually setting the stop price in the trade window, and that worked. So the problem is not that the feed won't accept STOP orders. Just seems to switch order type to LIMIT without warning when you try and use the DOM to place a STOP.

Also having a really weird problem with AddAdditionalSymbol studies misbehaving with the new feed. Will post a separate support ticket for that.

Thanks!