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Date/Time: Sat, 01 Feb 2025 23:52:31 +0000



Post From: Monday Aug 5 is not on my daily chart

[2019-08-09 00:29:07]
Sierra Chart Engineering - Posts: 104368
This is not making sense. We cannot reproduce this even when using Rithmic and we can see here that the very last day of 2019-08-07 is being returned:

HD Request # 27 | Received 1438 records from 2013-11-20 00:00:00 to 2019-08-07 00:00:00 (5.7years) and wrote 1438 records for CLU9-NYMEX | 2019-08-07 13:16:42.738

So it does not make sense there would be missing data before that. Follow the procedure again in post #2. We cannot think of anything else at this point in time.


One additional thing to do is to use this command to open up the actual file and see if the data is missing from there:
https://www.sierrachart.com/index.php?page=doc/EditMenu.html#EditData

Is the data missing in the file?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-09 00:33:04