Support Board
Date/Time: Sat, 01 Feb 2025 23:47:33 +0000
Post From: Failure to receive real time quotes after completing required form and paid fees
| [2019-08-08 17:54:44] |
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This is very simple. If you are continuing to get this: SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2019-08-09 01:15:46
Then you already have two Sierra Chart instances connected to the data feed and you are trying to connect a third. There can be no other possibility. You need to disconnect from the data feed from another instance. I have tried "Global Settings >> Data/Trade Service Settings and Disable the Allow Support for Sierra Chart Data Feeds option." and then "And reconnect the by selecting File >> Disconnect and File >> Connect to Data Feed.", but I am still unable to view live data here. Thank you. This would only apply to doing this on an instance where you do not want to receive the real-time data feed. Since obviously you have multiple instances running.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-08 17:57:38
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