Support Board
Date/Time: Sun, 02 Feb 2025 00:47:49 +0000
Post From: Security Definition request has been rejected - CME futures options - CQG API
| [2019-08-08 10:29:31] |
| T44 - Posts: 363 |
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Hello, My clearing firm have enabled me to trade CME futures options. When I select an instrument e.g. F.US.EPU19 in the Find Symbol box and click "Get Options" nothing happens. Expected would be a window with a list of option contracts to select from. I see the following in the log: CQG WebAPI | Sent symbols for underlying request to server. Underlying: F.US.EP | 2019-08-08 05:25:58.211 CQG WebAPI | Security Definition request has been rejected. Reason: Request for underlying symbols failed. Check server log. ID = 100000009 | 2019-08-08 05:25:58.212 I do not know where to find the "server log" this message refers to, or how to investigate this further. I am running the latest build of Sirra. Thanks. |