Support Board
Date/Time: Sun, 02 Feb 2025 15:49:55 +0000
Post From: Waiting to download historical data
| [2019-08-07 18:28:35] |
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We apologize for the delay. Did you change anything in the data application (Denali) ??? I thought you could keep it up to the end of the month. I will be on a new service with Sierra Data at the end of this month. No nothing changed. This is not the problem. This is a very unusual situation and so far we do not know why it is happening. We need some time to do further testing. And once again we apologize for this but you are the only user having this problem and we have never seen anything like this before. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |