Support Board
Date/Time: Sun, 02 Feb 2025 00:52:51 +0000
Post From: Problem with CTS T4 connection and sierra chart sub instances
| [2019-08-07 08:49:29] |
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We cannot reproduce any problem like this in testing. The only thing we can think of is that at the time the sub instance was connected to the main instance the main instance was not set to use CTS. However, when connecting to CTS in the main instance, in that case the sub instance would be disconnected and would reconnect. So the only thing we can recommend is to reconnect the sub instance to the data feed in case that did not happen: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-07 08:50:17
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