Support Board
Date/Time: Sun, 02 Feb 2025 16:44:48 +0000
Post From: Real Time data not displaying
| [2019-08-07 04:23:04] |
| Anthony Rulka - Posts: 1 |
|
hello i am having a similar problem with having no real time data displaying. it only shows historical data. is there something i need to adjust?, as i am just using 1 data source (free trial data provided by SC). your help is appreciated. Reading Internal Order ID file. | 2019-08-06 21:12:52.877 Reading Trade Orders file. | 2019-08-06 21:12:52.999 Reading Trade Positions file. | 2019-08-06 21:12:52.999 Reading Account Balance file. | 2019-08-06 21:12:52.999 UDPListener (1572). Port 22904 | Listening on UDP port 22904. | 2019-08-06 21:12:53.022 Software version: 1967 64-bit | 2019-08-06 21:12:53.022 Usage end date: 2019-08-21 | 2019-08-06 21:12:53.022 Enabled for: Advanced Features 2. | 2019-08-06 21:12:53.022 Enabled for: Sierra Chart Historical Data Service. | 2019-08-06 21:12:53.022 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-08-06 21:12:53.022 Current selected Data/Trading service: SC Data - All Services | 2019-08-06 21:12:53.022 Custom symbol settings values: enabled | 2019-08-06 21:12:53.022 Chart Update Interval: 500 | 2019-08-06 21:12:53.022 Intraday Data Storage Time Unit: 0 | 2019-08-06 21:12:53.022 Time Zone: -07:00:00 (MST-07) | 2019-08-06 21:12:53.022 2019-08-06 21:12:53 Local computer time | 2019-08-06 21:12:53.022 2019-08-07 04:12:53 Local computer time in UTC | 2019-08-06 21:12:53.022 2019-08-06 21:12:53 Local computer time in SC Time Zone | 2019-08-06 21:12:53.022 2019-08-07 04:12:52 Server time in UTC | 2019-08-06 21:12:53.022 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-08-06 21:12:53.022 Program path: C:\SierraChart\ | 2019-08-06 21:12:53.022 Data Files path: C:\SierraChart\Data\ | 2019-08-06 21:12:53.022 OS Version Number: 10.0 | 2019-08-06 21:12:53.022 Locale Setting: C | 2019-08-06 21:12:53.022 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-08-06 21:12:53.022 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2019-08-06 21:12:53.023 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-08-06 21:12:53.040 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-08-06 21:12:53.198 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-08-06 21:12:53.199 Received 5 login tokens. | 2019-08-06 21:12:53.665 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-08-06 21:12:53.908 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-08-06 21:12:54.067 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-08-06 21:12:54.067 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-08-06 21:12:55.017 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-08-06 21:12:55.017 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-08-06 21:12:55.976 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-08-06 21:12:56.135 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-08-06 21:12:56.135 Symbol settings MD5 received. Request ID: 1. | 2019-08-06 21:12:56.624 Symbol settings are up-to-date for scdataallservices. | 2019-08-06 21:12:56.624 SC Data - All Services | Connected to data server. | 2019-08-06 21:12:58.722 ESU19 [CB] 1 Min #1 | Reloading chart. | 2019-08-06 21:13:35.849 ESU19 [CB] 30 Min #12 | Reloading chart. | 2019-08-06 21:13:35.951 ESU19 [CB] 240 Min #4 | Reloading chart. | 2019-08-06 21:13:36.012 ESU19 Daily #5 | Reloading chart. | 2019-08-06 21:13:36.081 ESU19 15 Min #3 | Reloading chart. | 2019-08-06 21:13:36.103 ESU19 #2 | Reloading chart. | 2019-08-06 21:13:36.123 ESU19 #14 | Reloading chart. | 2019-08-06 21:13:36.142 ESU19 [CB] 30 Min #7 | Reloading chart. | 2019-08-06 21:13:36.192 ESU19 #6 | Reloading chart. | 2019-08-06 21:13:36.351 SC Data - All Services | Starting real-time market data updates for: NQU9. ID: 1 | 2019-08-06 21:13:36.383 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NQU9 | 2019-08-06 21:13:36.383 SC Data - All Services | Requesting security definition data for: NQU9. ID: 1 | 2019-08-06 21:13:36.383 SC Data - All Services | Starting real-time market data updates for: RTYU9. ID: 2 | 2019-08-06 21:13:36.384 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: RTYU9 | 2019-08-06 21:13:36.384 SC Data - All Services | Requesting security definition data for: RTYU9. ID: 2 | 2019-08-06 21:13:36.384 SC Data - All Services | Starting real-time market data updates for: YMU9. ID: 3 | 2019-08-06 21:13:36.384 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: YMU9 | 2019-08-06 21:13:36.384 SC Data - All Services | Requesting security definition data for: YMU9. ID: 3 | 2019-08-06 21:13:36.384 SC Data - All Services | Starting real-time market data updates for: GCZ9. ID: 4 | 2019-08-06 21:13:36.384 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: GCZ9 | 2019-08-06 21:13:36.384 SC Data - All Services | Requesting security definition data for: GCZ9. ID: 4 | 2019-08-06 21:13:36.384 SC Data - All Services | Starting real-time market data updates for: CLU9. ID: 5 | 2019-08-06 21:13:36.384 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLU9 | 2019-08-06 21:13:36.384 SC Data - All Services | Requesting security definition data for: CLU9. ID: 5 | 2019-08-06 21:13:36.384 SC Data - All Services | Starting real-time market data updates for: ESU19. ID: 6 | 2019-08-06 21:13:36.471 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESU19 | 2019-08-06 21:13:36.471 SC Data - All Services | Requesting security definition data for: ESU19. ID: 6 | 2019-08-06 21:13:36.471 Requesting market depth updates for: ESU19 if supported. | 2019-08-06 21:13:36.471 Separate subscription for market depth updates not supported. ESU19 | 2019-08-06 21:13:36.471 Intraday data recording state for symbol ESU19 is set to download 'Pending'. | 2019-08-06 21:13:36.471 Delaying start of download for ESU19 | 2019-08-06 21:13:36.471 HD Request # 2 | Downloading Historical Daily chart data for ESU19. Starting date: 2019-08-06. Service: scdataallservices | 2019-08-06 21:13:36.582 HD Request # 2 | Requesting historical Daily data for ESU19 starting at 2019-08-05 | 2019-08-06 21:13:36.582 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-08-06 21:13:36.583 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 88.99.0.216. | 2019-08-06 21:13:36.583 HD Request # 2 | Receiving historical Daily data for ESU19 starting at 2019-08-06 | 2019-08-06 21:13:37.984 HD Request # 2 | Writing historical Daily data to the file ESU19.dly | 2019-08-06 21:13:37.984 HD Request # 2 | Received 3 records from 2019-08-06 00:00:00 to 2019-08-07 00:00:00 (2.0 days) and wrote 2 records for ESU19 | 2019-08-06 21:13:37.987 HD Request # 2 | Completion time: 1s | 2019-08-06 21:13:37.993 HD Request # 2 | Daily data download complete for ESU19. Unique request ID: 2 | 2019-08-06 21:13:37.993 Removed historical data download ID 2 | 2019-08-06 21:13:37.993 ESU19 Daily #5 | Reloading chart. | 2019-08-06 21:13:38.086 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-08-06 21:13:38.236 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-08-06 21:13:38.395 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-08-06 21:13:38.395 ESU19 #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-08-06 21:13:41.187 HD Request # 3 | Downloading Intraday chart data for ESU19 to the file ESU19.scid. Service: cme | 2019-08-06 21:13:41.476 HD Request # 3 | Download start date-time: 2019-08-06 21:00:25.000 | 2019-08-06 21:13:41.476 HD Request # 3 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2019-08-06 21:13:41.476 Socket (1) | Creating socket. | 2019-08-06 21:13:41.477 Socket (1) | Connecting to IP: 8.18.161.133. | 2019-08-06 21:13:41.477 HD Request # 3 | Setting DTC encoding to Binary VLS | 2019-08-06 21:13:41.610 HD Request # 3 | Sending historical data logon request message. | 2019-08-06 21:13:41.610 HD Request # 3 | Requesting Intraday data. Start date-time: 2019-08-06 21:00:25. Record interval: 0. Symbol: ESU19 | 2019-08-06 21:13:41.673 HD Request # 3 | Decompressing data. | 2019-08-06 21:13:41.726 HD Request # 3 | Receiving Intraday data for ESU19 starting at 2019-08-06 21:00:25 | 2019-08-06 21:13:41.727 HD Request # 3 | Timestamp of first Intraday data file record written: 2019-08-06 21:00:49 | 2019-08-06 21:13:41.727 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-08-06 21:13:41.727 Historical data download thread signaled to stop. | 2019-08-06 21:13:41.727 HD Request # 3 | Received 247 records from 2019-08-06 21:00:25.000 to 2019-08-06 21:03:36.001 (3.2 minutes) and wrote 238 records for ESU19 | 2019-08-06 21:13:41.728 HD Request # 3 | Completion time: 0s | 2019-08-06 21:13:41.731 HD Request # 3 | Intraday data download complete for ESU19. Unique request ID: 1 | 2019-08-06 21:13:41.731 Removed historical data download ID 1 | 2019-08-06 21:13:41.731 Real-time Intraday chart data file updates started for ESU19 | 2019-08-06 21:13:41.731 Intraday chart data file opened for ESU19 | 2019-08-06 21:13:41.731 Socket (1) | Socket gracefully closed by remote side. | 2019-08-06 21:13:41.786 Socket (1) | Closed. | 2019-08-06 21:13:41.786 + Loading market depth data. | 2019-08-06 21:13:52.565 ESU19 [CB] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-08-06 21:13:52.567 Chart #4 has tagged chart #6 for full recalculation. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:13:53.172 Chart #4 has tagged chart #6 for full recalculation. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:13:53.172 Chart #4 has tagged chart #6 for full recalculation. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:13:53.181 ESU19 #6 | Performing a full recalculation because it has been tagged. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:13:53.196 + Loading market depth data. | 2019-08-06 21:14:07.417 ESU19 [CB] 30 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-08-06 21:14:07.418 File >> Disconnect selected. | 2019-08-06 21:14:59.324 SC Data - All Services | Disconnected. | 2019-08-06 21:14:59.326 SC Data - All Services | Connected to data server. | 2019-08-06 21:15:01.810 SC Data - All Services | Starting real-time market data updates for: ESU19. ID: 1 | 2019-08-06 21:15:01.845 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESU19 | 2019-08-06 21:15:01.845 SC Data - All Services | Requesting security definition data for: ESU19. ID: 1 | 2019-08-06 21:15:01.845 Intraday data recording state for symbol ESU19 is set to download 'Pending'. | 2019-08-06 21:15:01.845 Delaying start of download for ESU19 | 2019-08-06 21:15:01.880 Requesting market depth updates for: ESU19 if supported. | 2019-08-06 21:15:02.085 Separate subscription for market depth updates not supported. ESU19 | 2019-08-06 21:15:02.085 SC Data - All Services | Starting real-time market data updates for: NQU9. ID: 2 | 2019-08-06 21:15:02.471 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NQU9 | 2019-08-06 21:15:02.471 SC Data - All Services | Requesting security definition data for: NQU9. ID: 2 | 2019-08-06 21:15:02.471 SC Data - All Services | Starting real-time market data updates for: RTYU9. ID: 3 | 2019-08-06 21:15:02.471 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: RTYU9 | 2019-08-06 21:15:02.471 SC Data - All Services | Requesting security definition data for: RTYU9. ID: 3 | 2019-08-06 21:15:02.471 SC Data - All Services | Starting real-time market data updates for: YMU9. ID: 4 | 2019-08-06 21:15:02.471 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: YMU9 | 2019-08-06 21:15:02.471 SC Data - All Services | Requesting security definition data for: YMU9. ID: 4 | 2019-08-06 21:15:02.471 SC Data - All Services | Starting real-time market data updates for: GCZ9. ID: 5 | 2019-08-06 21:15:02.471 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: GCZ9 | 2019-08-06 21:15:02.471 SC Data - All Services | Requesting security definition data for: GCZ9. ID: 5 | 2019-08-06 21:15:02.471 SC Data - All Services | Starting real-time market data updates for: CLU9. ID: 6 | 2019-08-06 21:15:02.471 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLU9 | 2019-08-06 21:15:02.471 SC Data - All Services | Requesting security definition data for: CLU9. ID: 6 | 2019-08-06 21:15:02.471 HD Request # 4 | Downloading Intraday chart data for ESU19 to the file ESU19.scid. Service: cme | 2019-08-06 21:15:06.485 HD Request # 4 | Download start date-time: 2019-08-06 21:03:36.000 | 2019-08-06 21:15:06.486 HD Request # 4 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2019-08-06 21:15:06.486 Socket (1) | Creating socket. | 2019-08-06 21:15:06.486 Socket (1) | Connecting to IP: 8.18.161.135. | 2019-08-06 21:15:06.486 HD Request # 4 | Setting DTC encoding to Binary VLS | 2019-08-06 21:15:06.605 HD Request # 4 | Sending historical data logon request message. | 2019-08-06 21:15:06.605 HD Request # 4 | Requesting Intraday data. Start date-time: 2019-08-06 21:03:36. Record interval: 0. Symbol: ESU19 | 2019-08-06 21:15:06.658 HD Request # 4 | Decompressing data. | 2019-08-06 21:15:06.710 HD Request # 4 | Receiving Intraday data for ESU19 starting at 2019-08-06 21:03:36 | 2019-08-06 21:15:06.710 HD Request # 4 | Timestamp of first Intraday data file record written: 2019-08-06 21:03:42 | 2019-08-06 21:15:06.711 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-08-06 21:15:06.711 Historical data download thread signaled to stop. | 2019-08-06 21:15:06.711 HD Request # 4 | Received 310 records from 2019-08-06 21:03:36.000 to 2019-08-06 21:05:02.012 (86.0 seconds) and wrote 308 records for ESU19 | 2019-08-06 21:15:06.711 HD Request # 4 | Completion time: 0s | 2019-08-06 21:15:06.717 HD Request # 4 | Intraday data download complete for ESU19. Unique request ID: 3 | 2019-08-06 21:15:06.717 Removed historical data download ID 3 | 2019-08-06 21:15:06.717 Real-time Intraday chart data file updates started for ESU19 | 2019-08-06 21:15:06.717 Intraday chart data file opened for ESU19 | 2019-08-06 21:15:06.717 Socket (1) | Socket gracefully closed by remote side. | 2019-08-06 21:15:06.766 Socket (1) | Closed. | 2019-08-06 21:15:06.766 Chart #4 has tagged chart #6 for full recalculation. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:15:06.958 ESU19 #6 | Performing a full recalculation because it has been tagged. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:15:07.127 Chart #1 has tagged chart #12 for full recalculation. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:15:07.172 Chart #1 has tagged chart #7 for full recalculation. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:15:07.172 ESU19 [CB] 30 Min #12 | Performing a full recalculation because it has been tagged. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:15:07.200 ESU19 [CB] 30 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: 0-30_Min_Chan (1).Cht | 2019-08-06 21:15:07.219 Date Time Of Last Edit: 2019-08-07 04:30:32
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