Support Board
Date/Time: Sun, 24 Nov 2024 23:29:25 +0000
Post From: Charts for YM-201312-CBOT are frozen?
| [2013-12-05 16:43:34] |
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This would mean that you still have a YM chart open that uses the CME exchange. Check all of the open charts that you have. You can do that through Window >> Windows and Chartbooks. As long as you do not have a YM chart with the CME exchange, you will get data. We have tested this and see this works. The problem is not with the new Sierra Chart data feed itself. The problem is a conflict between the CME am the CBOT Exchange code for the YM symbol. We should have a permanent solution out by the end of the day today. We are able to get market data for that symbol when using TT: http://www.sierrachart.com/image.php?l=1386261751537.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |