Support Board
Date/Time: Sun, 02 Feb 2025 19:50:47 +0000
Post From: TT order routing
| [2019-08-02 17:45:46] |
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We see the problem. It is due to an issue related to TT execution reports which is affecting the status of other orders because some reports are looking like part of an order download response. The procedure in this case is to stop trading and contact your broker and make sure your working orders are canceled and to check your positions and they are as you expect and to take any action on any position or orders that you require. Update: The issue has been resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-02 19:53:55
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