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Date/Time: Mon, 25 Nov 2024 02:47:45 +0000



Post From: Significant Lag past version 1958

[2019-07-31 08:55:44]
Sierra Chart Engineering - Posts: 104368
But all of you are just missing the point here. The problem is not that these newer versions are not performing as well. The performance is the same.

The solution to the problem is to increase the Chart Update Interval:
General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals)

Increase the Chart Update Interval to resolve the problem!

All we are going to end up doing, is increasing the interval for you in the background and just ignoring the setting you are using. Which effectively what was happening in older versions of Sierra Chart, just not in an efficient way.

At this point, if we continue to get these reports we may have to remove that setting altogether.


Once again the level of performance of the newer versions of Sierra Chart remains the same. Actually even better. You are just seeing the effects of the too short of a Chart Update Interval you have been using.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-31 09:02:57