Support Board
Date/Time: Sat, 01 Feb 2025 22:09:05 +0000
Post From: Data download failed
| [2019-07-29 02:11:03] |
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There is only one Bitstamp symbol and you can find it under File >> Find Symbol >>Cryptocurrencies. It works properly and historical data is available. We do not observe any problems with this symbol. We see what the problem is. You have the wrong Service selected. You need to use SC Data-All Services. This is explained here: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |