Support Board
Date/Time: Sun, 24 Nov 2024 20:44:04 +0000
Post From: historical data downloading and real-time chart updating
| [2013-12-04 18:14:22] |
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We needed some time to go over this. There are several things we need to consider and you have written a lot. I am using one second for stored data as opposed to tick by tick. I have been trying to avoid using tick by tick because of the sheer volume. You must use 1 Tick for the Intraday Data Storage Time Unit. This is certainly part of the problem.See the attachment. Could you let us know what the time zone is for that chart and the symbol. There is a repeating pattern in the middle of it that does not look correct. The historical data we provide comes from FXCM FIX demo data feed. The database is stored and serve to users. We use the demo data feed because it provides consistent data. The live account data feed, has inconsistencies in the number of price updates the last time we looked. We have reported this to FXCM previously. When you look at 1 Minute bars, do you notice a difference between the bars that were built from real-time data and after the data is re-downloaded for them, using FXCM FIX Trading and SC Forex Data (FXCM). We want to understand whether you notice a difference separately for each service. After a couple of hours I opened up another new chart with the same symbol and with 1 min bars. This is not a valid test. You actually have to perform a Delete and Download Data operation.
So that was one live chart and one with historical data. I had the Kiwi on both charts. After extremely close examination I can say both charts were absolutely identical. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
 2013-12-05_070629.png / V - Attached On 2013-12-04 18:07:32 UTC - Size: 124.46 KB - 473 views |