Support Board
Date/Time: Sat, 01 Feb 2025 22:11:17 +0000
Post From: Bid and Ask Depth Bars (1950) showing spikes and incorrect values
| [2019-07-26 19:14:16] |
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the chart is from a Destination instance as described here This is not a technically correct set up for the Bid and Ask Depth Bars study in the latest version. We would have to analyze why specifically you get the result that you do, but the study will not have the necessary data with this configuration. We will not spend further time analyzing this.https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierraChart_Instructions At the time of the screenshot this was the setup: Source instance 1941 Destination instance 1957 Please find attached the chartbook The study is only assured to show data and be correct, when using the latest version of Sierra Chart. Which is currently 1957. You must be using this version or higher consistently. Data from an older version will not work properly with this study. I have noticed that if I add a Market Depth Historical Graph study, there is an hole in the DEPTH data but the file is the same (previously recorded in the Destination instance 1957) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-26 19:17:03
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