Support Board
Date/Time: Fri, 07 Mar 2025 10:59:41 +0000
Post From: data feed dropping out and reloading
| [2019-07-26 18:46:03] |
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These are the relevant messages: CQG WebSocket socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-07-25 21:01:43.658 *
CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2019-07-25 21:01:43.658 CQG WebAPI | WebSocket closed. | 2019-07-25 21:01:43.658 CQG WebSocket socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-07-25 21:01:43.658 Connection to the external service has been lost. | 2019-07-25 21:01:43.658 Refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG We recommend using this service instead of CQG: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |