Support Board
Date/Time: Sat, 01 Feb 2025 18:46:14 +0000
Post From: Inaccurate Trade Reporting
| [2019-07-22 07:31:04] |
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You need to look at the first tab, the Trade Activity tab of the Trade >> Trade Activity Log and make sure the first fill is correct according to the explanation here: Trade Activity Log: Open Quantity Field Calculation Method And then make sure there are no missing order fills. If there are missing order fills it may relate to the Text Tag/Note not being applied to the Attached Orders. This is now resolved in the latest prerelease 1954. Update following these instructions here: Software Download: Fast Update But this does not affect existing recorded fills. Only going forward after the update. If you have any trouble with live trading and missing fills, use this new service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-22 07:31:36
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