Support Board
Date/Time: Sat, 01 Feb 2025 15:59:42 +0000
Post From: Question about historical data download and display (trial version)
| [2019-07-19 07:28:45] |
| User141782 - Posts: 1 |
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After I registered for the platform fee for receiving historical data, I was unable to connect successfully using my sierra chart software and the connection status shows in red color. I am unable to download and display the historical data. The message log shows the following: "Current service package does not support this function. Select 'Help' >> Account Control Panel' to change your package. How should I solve the problem? Thanks. |