Support Board
Date/Time: Sun, 24 Nov 2024 20:17:39 +0000
Post From: historical data downloading and real-time chart updating
| [2013-12-03 07:52:57] |
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Please understand, that the changes we have made that you made reference to, and what you discussed in the PDF document are 100% unrelated to each other. There are two possibilities to what you have described. Either you are using one of the Renko studies (are you?) rather than the Renko setting in Chart Settings, or there is an inconsistency between historical data and the real-time data. The second case is very possible when using FXCM FIX Trading and it is not something we have any easy control over. Although there may be some differences with the historical data compared to the real-time data, does not necessarily mean though, that this will affect Renko bars because the differences we see is in the frequency of price updates but not with the prices themselves. Unless there is something else going on that we are not aware of. There is also a question as to when the first Renko bar in the chart begins to build. Is this different between the comparisons. There is no need to answer this for us. The question is more for you. In the end, if you are using the Renko studies, then please do not ask us for any further support on that because you should not be using those studies. And they should eventually be removed from the software. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-03 08:17:31
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