Support Board
Date/Time: Sun, 02 Feb 2025 18:56:10 +0000
Post From: Problem with CTS T4 Quotes
| [2019-07-12 06:34:30] |
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who provides the customer service if there are questions, problems with orders or if immediate support is needed? Is it my broker's tech support, Sierra Chart support, or TT support? You will contact your broker. We are merely providing a reliable and redundant gateway to TT.The broker will be able to access your account and orders and handle any issues with them. For example, if an order is rejected, we do not have any control over that. Only your broker can handle that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |